A·01
Inbox Agent
Customer ops, sales triage, executive inbox
Reads every message, classifies intent, drafts replies in your voice, escalates the 3% that need you, and logs the rest to your CRM.
Native integrations
GmailOutlookSlackHubSpotIntercom
Agentic AI for serious operators
The desk work is over.
Hours builds bespoke AI agents that think, decide, and act — replacing the repetitive desk work draining your team. They live inside the tools you already use, working 24/7 with the judgment of a trained operator.
Native to the stack you already run on
SlackGmailHubSpotNotionSalesforceLinearZendeskStripe
02 · Capabilities
An agent is more than a chatbot.
We build operators, not assistants. Each agent has a job, a memory, a set of tools, and the autonomy to finish work without hand-holding.
01
Read
Pull context from email, CRM, docs, and the web. Cite, summarize, and answer with sources.
02
Decide
Apply your playbooks and judgment. Escalate edge cases, never invent policy.
03
Write
Draft replies, briefs, contracts, and updates in your voice and your structure.
04
Act
Send messages, file tickets, update records, and trigger workflows across your stack.
05
Observe
Every decision is logged. You watch the agent work and tune it like a junior hire.
06
Improve
Feedback loops let agents learn from your edits and grow more autonomous over time.
03 · Catalog
A bench of specialists.
Not a generalist tool.
Each Hours agent is purpose-built around one job and the tools that job touches. Start with one. Add more as they prove themselves.
See every agentA·02
Outreach Agent
Pipeline generation, partner intros
Researches prospects from ICP data, writes personalized first-touch emails and LinkedIn notes, follows up on a schedule, and books calls on your calendar.
Native integrations
ApolloLinkedInGmailCalendlyHubSpot
A·03
Research Agent
Competitive intel, market briefs, due diligence
Monitors sources you trust, compiles weekly briefs, fact-checks claims with citations, and surfaces only what's new and material.
Native integrations
Perplexity APITavilyNotionSlack
A·04
Operations Agent
Vendor management, procurement, contracts
Reads contracts, flags risky clauses, maintains vendor SLAs, files renewals, and chases the procurement loop until purchase orders are closed.
Native integrations
DocuSignNotionLinearSlack
A·05
Finance Agent
Invoice ops, reconciliation, expense triage
Codes expenses, matches invoices to POs, chases overdue receivables, and flags anomalies before they hit the close.
Native integrations
QuickBooksXeroStripeBrexRamp
A·06
Knowledge Agent
Internal Q&A, onboarding, runbook execution
Becomes your team's source of truth across Notion, Drive, and Slack. Answers in seconds, learns from corrections, and never makes up a policy.
Native integrations
NotionGoogle DriveSlackConfluence
04 · Engagement
From handshake to autonomous in three weeks.
We work hands-on with one operator on your team. No ticketing, no kickoff theater. Output every week, in your tools.
01Week 1
Discovery
We shadow the desk work — every email thread, spreadsheet, and meeting note — and map the exact job the agent will own. Output: a written agent brief you sign off.
02Week 1–2
Design
We engineer the agent: tools, memory, decision logic, escalation rules, and the integrations into your stack. You see a working prototype within seven days.
03Week 2–3
Deploy
We launch in shadow mode first — the agent does the work but you approve every action. As trust builds, we unlock autonomy step by step.
04Ongoing
Improve
Every edit you make becomes training data. We tune weekly, measure hours saved, and expand the agent's mandate as it earns it.
05 · Track record
Measured against the human-only baseline, everywhere we've deployed.
142h
Avg. hours saved / agent / month
Across our deployed agents over the last 90 days.
97%
Action accuracy
Approved on first review by the human owner of the workflow.
21
Days from kickoff to live
Including shadow mode and first round of edits.
<2%
Escalation rate
Of tasks bumped back to a human after the first month.
06 · Field note
“We stopped trying to hire our way out of the inbox.
Hours built us an operator that doesn't sleep — and shipped it in three weeks.”
E
Elena VasquezCOO · Northwind Capital
07 · Engage
Tell us about the desk work you'd rather not do again.
Thirty minutes. No deck. We'll map your top three automatable workflows and tell you which one we'd build first — and whether Hours is the right partner for it.
08 · Questions
What buyers ask before signing.
No. Hours is a studio — we engineer one agent at a time, custom to your operation, your stack, and your judgment. Once an agent ships, you own it. We can keep tuning it on retainer, or you can run it solo.
Most 'AI tools' wait for you to prompt them. Our agents have a job, a memory, and a set of tools — they pick up work on their own, decide what to do, and act inside your systems. You watch the work log; they handle the rest.
We use whichever model fits the job. Most of our agents are built on Claude (Sonnet 4.6 and Opus 4.7), with provider routing for speed-sensitive tasks. We don't hard-code to one vendor — your agent stays portable.
Everything runs in your environment or in dedicated UK/EU-region infrastructure. We sign DPAs, support SSO, scope data access per-agent, and produce an audit log of every action. No training on your data.
First agent engagements start at £14,000 end-to-end, including discovery, build, and a month of post-launch tuning. After that, agents typically run on a £1,200–£2,500 / month retainer covering operations and continuous improvement.
It will. The first month is shadow mode — every action requires your approval and every correction trains the next decision. We only unlock autonomy on workflows where the agent is already operating at human accuracy.