Three weeks,
not three quarters.
A small studio model. One operator on your side, one engineer on ours, and weekly checkpoints with working software in your tools. No tickets, no kickoff theater.
From handshake to autonomous in three weeks.
We work hands-on with one operator on your team. No ticketing, no kickoff theater. Output every week, in your tools.
Discovery
We shadow the desk work — every email thread, spreadsheet, and meeting note — and map the exact job the agent will own. Output: a written agent brief you sign off.
Design
We engineer the agent: tools, memory, decision logic, escalation rules, and the integrations into your stack. You see a working prototype within seven days.
Deploy
We launch in shadow mode first — the agent does the work but you approve every action. As trust builds, we unlock autonomy step by step.
Improve
Every edit you make becomes training data. We tune weekly, measure hours saved, and expand the agent's mandate as it earns it.
An agent is more than a chatbot.
We build operators, not assistants. Each agent has a job, a memory, a set of tools, and the autonomy to finish work without hand-holding.
Read
Pull context from email, CRM, docs, and the web. Cite, summarize, and answer with sources.
Decide
Apply your playbooks and judgment. Escalate edge cases, never invent policy.
Write
Draft replies, briefs, contracts, and updates in your voice and your structure.
Act
Send messages, file tickets, update records, and trigger workflows across your stack.
Observe
Every decision is logged. You watch the agent work and tune it like a junior hire.
Improve
Feedback loops let agents learn from your edits and grow more autonomous over time.
Measured against the human-only baseline, everywhere we've deployed.
Across our deployed agents over the last 90 days.
Approved on first review by the human owner of the workflow.
Including shadow mode and first round of edits.
Of tasks bumped back to a human after the first month.
What buyers ask before signing.
No. Hours is a studio — we engineer one agent at a time, custom to your operation, your stack, and your judgment. Once an agent ships, you own it. We can keep tuning it on retainer, or you can run it solo.
Most 'AI tools' wait for you to prompt them. Our agents have a job, a memory, and a set of tools — they pick up work on their own, decide what to do, and act inside your systems. You watch the work log; they handle the rest.
We use whichever model fits the job. Most of our agents are built on Claude (Sonnet 4.6 and Opus 4.7), with provider routing for speed-sensitive tasks. We don't hard-code to one vendor — your agent stays portable.
Everything runs in your environment or in dedicated UK/EU-region infrastructure. We sign DPAs, support SSO, scope data access per-agent, and produce an audit log of every action. No training on your data.
First agent engagements start at £14,000 end-to-end, including discovery, build, and a month of post-launch tuning. After that, agents typically run on a £1,200–£2,500 / month retainer covering operations and continuous improvement.
It will. The first month is shadow mode — every action requires your approval and every correction trains the next decision. We only unlock autonomy on workflows where the agent is already operating at human accuracy.
Tell us about the desk work you'd rather not do again.
Thirty minutes. No deck. We'll map your top three automatable workflows and tell you which one we'd build first — and whether Hours is the right partner for it.